Mt Buller - Health & Medical Services

Mt Buller offers health and medical services during the snow season including general practitioner consultations and accident and trauma care.

Emergency

In an emergency, call 000.

Ambulance Victoria has a base on Mt Buller and provides 24 hour emergency assistance.

General Practitioner (GP) Services

If GP consultations are required, we encouraged you to first check if your local GP offers telehealth consultations and can continue to provide personalised care.

The Mt Buller Medical Centre has arranged for GP2U, Australia’s largest telehealth provider, to provide telehealth GP consultations. Consultations are bulk-billed and bookings can be made online 7 days a week from 7am to 7pm. GP2U will refer patients to the Medical Centre if a face to face consultation is required.

Face to face GP consultations will be available 9am-11am at the Mt Buller Medical Centre, if needed.

Bookings essential - call 03 5777 6185. (walk ins are not permitted).

The Medical Centre does not accept cash and all accounts must be settled at the time of the appointment. The Medical Centre is staffed from 9am to 5pm daily.

corinavirus (COVID-19) Testing

VISITORS

**It is recommended that any visitors to Mt Buller (non-residents), who are experiencing and cold / flu symptoms, go home**

Visitors who are tested a the Mt Buller testing facility will be provided with the self-isolation rules and must self-isolate while waiting for the results. If visitors cannot self-isolate within the resort (either within their own accommodation or by renting separate accommodation), then they are required to leave.

**Pre bookings essential-no walk-ins**

COVID testing is available 9am to 1pm daily
Testing is bulk-billed
To book, call 0428 694 968. (This number is manned 7:30am – 4pm, please leave a message outside of these hours and you will receive a call back.)

Test results should be available within 24-48 hours, timeframes can vary.

STAFF

Available for any staff with COVID symptoms who are assessed as needing a test.

**Pre bookings essential-no walk-ins**

COVID testing is available 9am to 1pm daily
Testing is bulk-billed
To book, call 0428 694 968. (This number is manned 7:30am – 4pm, please leave a message outside of these hours and you will receive a call back.)

Test results should be available within 24-48 hours, timeframes can vary. Staff who are tested will be provided with the self-isolation rules and must self-isolate while waiting for the results. If staff living within the resort cannot self-isolate in their normal accommodation, then there is provision for them to self-isolate at the testing facility. Arrangements will be made to provide meals and to check on their welfare while in isolation. A daily fee to cover costs will apply.

Prescriptions

GP’s, GP2U and the Mt Buller Medical Centre can arrange prescriptions via The Guardian Pharmacy in Mansfield. Medications can be delivered to the Mt Buller Medical Centre or to Mt Buller accommodation for a small fee.

Trauma and accident services

Mt Buller has a quality urgent and trauma care system. Highly trained and specialised Ski Patrollers attend to injuries on the ski field and transport people to the Medical Centre, if needed. The Medical Centre is staffed with emergency care doctors and nurses and equipped with an X-ray and Ultrasound machine. Ambulance Victoria is next to the Medical Centre for hospital transfers, where needed.

Ski Patrol, the Medical Centre and Ambulance Victoria have plans to care for patients that may have coronavirus (COVID-19). Staff will ask COVID-19 screening questions, and everyone is required to answer honestly to help prevent the virus from spreading.