COVID 19

UPDATED: 16 June 2021

CURRENT RESTRICTIONS

Movement between metropolitan Melbourne and regional Victoria will become unrestricted as of Friday 18 June. Travel to regional Victorian Alpine Resorts will be permitted providing visitors have had a COVID test within 72 hours of departing Melbourne. Children under 2 years not included. Must be able to show evidence of a negative test as condition of entry into ski field.

Please check Victorian Government guidelines at: https://www.dhhs.vic.gov.au/coronavirus 

2021 Season UPDATE

It’s been a long wait for many skiers and boarders who missed time on the slopes last year. 2021 passes, lessons and memberships are available to purchase online:

Planning early and booking everything in advance is essential with strong demand expected this season - skiers and boarders are being encouraged to pick dates and head online to lock it all in.

We encourage you to sign up to our news emails and sign up for resort stakeholder notices 

Resources

  

We’re taking the following steps to protect our guests, staff and resort community.

Every year the health and safety of everyone in resort is our top priority. We will operate within the Government’s regulations in response to the COVID-19 situation.

Everyone in resort is required to follow all directions for physical distancing and hygiene, our collective safety counts on it.  

We’re asking guests and employees to stay home if they’re unwell 

Let’s Keep Our Resort Safe
What is your Cancellation Policy? 

Buller Holidays will provide a cancellation, change of dates, credit forward or full refund on all prepaid resort entry, accommodation, lift, lesson, rental products and other pre-paid services and activities if;

  • You or a family member (or travelling companion) contract COVID 19 and are unable to travel on your intended dates; OR
  • The Mt Buller resort is closed due to COVID 19; OR
  • Government policies due to COVID 19 prevent you from travelling on your intended dates;
  • OR
  • Your transport is cancelled or disrupted due to COVID 19 preventing you from arriving in resort for your travel dates.
  • If your circumstance meets any of the criteria listed above, please contact the Mt Buller reservations team to request a reservation change, or cancellation.

Access the policy here

More Questions?

Please contact Buller Holidays on 1800 810 200 or bookings@bullerholidays.com.au if you booked via mtbuller.com.au or the contact information on your booking if you made it directly.  Look after yourself and one another and we will continue to share updates on this page.

FURTHER USEFUL INFORMATION

The Victorian Dept of Health & Human Services has developed detailed FAQs being regularly updated as guidance changes: www.dhhs.vic.gov.au/victorias-restriction-levels-covid-19

If you suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline – open 24 hours, 7 days – 1800 675 398

For the latest health information and advice go to coronavirus.vic.gov.au

Information for dog permits


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