Bars & Restaurants
Details on Victoria's COVIDSafe Settings can be found here
As resort operations for 2021 are announced, the details will be shared here — please bookmark this link and check back. We encourage you to sign up to our news emails and sign up for resort stakeholder notices
Every year the health and safety of everyone in resort is our top priority. We will operate within the Government’s regulations in response to the COVID-19 situation.
Everyone in resort is required to follow all directions for physical distancing and hygiene, our collective safety counts on it.
We’re asking guests and employees to stay home if they’re unwell
Buller Holidays will provide a cancellation, change of dates, credit forward or full refund on all prepaid resort entry, accommodation, lift, lesson, rental products and other pre-paid services and activities if;
Access the policy here
Please contact Buller Holidays on 1800 810 200 or email@example.com if you booked via mtbuller.com.au or the contact information on your booking if you made it directly. Look after yourself and one another and we will continue to share updates on this page.
Thank you to everyone who joined us on the slopes during this strange and shortened season.
On 1 September Buller Ski Lifts (BSL) announced options for credits or refunds to everyone who purchased a Season Membership and the RMB offered refunds to everyone who purchased a Resort Entry Season Pass or Village Access Permit for the 2020 Snow Season. Members and Pass-holders were all contacted directly with these offers. See Latest News for the details.
Season Membership & Resort Entry Season Pass Refund Policy
Those enrolled in 2020 programs with Snow Squad, TBR and Mt Buller Race Club were also contacted on 1 September regarding refund and credit options on 2020 products.
The Victorian Dept of Health & Human Services has developed detailed FAQs being regularly updated as guidance changes: www.dhhs.vic.gov.au/victorias-restriction-levels-covid-19
If you suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline – open 24 hours, 7 days – 1800 675 398
For the latest health information and advice go to coronavirus.vic.gov.au
Information for dog permits
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