First Timers' Guide
Bars & Restaurants
The Snow Guarantee is provided by Buller Ski Lifts and participating Mt Buller accommodation providers to give confidence to members of the public when booking a snow holiday. It's a money-back guarantee on all prepaid accommodation, lift ticket, rental and lesson packages and applies if there is insufficient snow cover.
If our Snow Guarantee lifts (see the table below) aren't operating for skiing/snowboarding in the two (2) days before you arrive, you can contact your booking agent to change your booking to a later date or cancel your booking and get your money back. Please note: You can't take advantage of the Snow Guarantee on the day you arrive nor during your stay, only between 9am two days prior to your arrival through to 5pm on the day before you arrive. E.g. if your scheduled day of arrival is Sunday, you must call between 9am Friday and 5pm Saturday to apply the guarantee to your booking.
Note: bookings cannot be cancelled prior to 12 June 2021
The Snow Guarantee applies as follows:
Opening Weekend (12 June) until 25 June.
6 September until season close.
Bourke Street Express PLUS any three (3) of the following:
ABOM, Bonza, Bull Run, Howqua, Koflers T-Bar, Northside Express, Skyline T-Bar, Summit, The Fox, Wombat
Note: The Snow Guarantee only applies if the lifts aren't operating due to insufficient snow cover. It does not apply where the lifts aren't operating due to following:
The Snow Guarantee also doesn't apply to the following:
Look for the Snow Guarantee logo on accommodation listings and book your Mt Buller snow holiday with confidence.
Families get extra value at Mt Buller, where Kids Stay FREE in June and September!
Your browser is out of date (Internet Explorer version 8 or under), and may not be compatible with our website. A list of the most popular web browsers can be found below.
Just click on the icons to get to the download page